CONTINENTAL UNITED STATES:

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*items that may be considered hazardous cannot ship via Express methods. Please call us at 970.259.3893 to help determine the best and quickest shipping method.

ALASKA AND HAWAII:

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Kayak and Canoe Shipping

REGIONAL SHIPPING: We can now ship any kayak or SUP under 10′ to Albuquerque, Santa Fe, Denver, Colorado Springs, Grand Junction, Moab and other nearby locations for between $40-70 via Kangaroo Express. Please call us to place your order to bypass our standard freight charge on the website. Please contact us for an exact quote.

UNDER 7 FEET

Kayaks under 7 feet will ship at the flat rate listed on their product page. In some cases, a kayak under 7 feet may need to ship via motor freight, in which case the customer will be responsible for picking up the boat from the nearest freight terminal. When possible, we will ship via FedEx. Residential delivery may incur additional charges.

All Whitewater Kayaks under 7 feet will ship free with an additional purchase of $400 or more in accessories* (excludes additional boat purchases, Jackson Kayaks, used, consignment and demo kayaks / gear). Please call us to take advantage of this offer.

OVER 7 FEET

Kayaks and Canoes over 7 feet in length will ship motor freight to the nearest freight terminal to the customer, or to a business address provided by the customer. The customer will be responsible for picking up the boat from the terminal or business. Home delivery can be arranged for an additional fee (call us for details).

Shipping rates will be listed on each boat’s product page. If no price is listed, $50.00 (which will appear at checkout) covers the first $100.00 in freight. Amounts over $100.00 will be added to the order. We will confirm all charges prior to shipping.

*Due to our dealer agreements, all Jackson & Hobie kayaks and paddle boards must meet the minimum advertised shipping price. Because of this, boats and boards from these manufacturers may be more than a comparable product from other companies. We apologize for any inconvenience*

USED BOATS

Used Kayak, Canoe & Raft rates vary. Please contact us or call: 800-426-7637 for an exact shipping rate. Listed prices may or may not cover total shipping costs. Customer is responsible for all shipping costs on any used or consignment kayaks!

 Stand Up Paddle Boards

Inflatable Paddle Boards

All inflatable paddle boards ship free anywhere in the continental US.

Rigid Paddle Boards (Composite & Plastic)

All our composite and plastic paddle boards ship via motor freight to the nearest freight terminal. The customer is responsible for picking their board up from the terminal. Freight charges range from $99 to $199 depending on overall board size and weight as listed on each product page. Shipping to residential and commercial addresses is possible with an additional fee. Please contact us or call 800-426-7637 for a commercial or residential shipping quote before ordering.

All boards over 12 feet in length will be subject to an excessive length charge. We will call you to approve any additional shipping costs. 

Oversized Items (not including Kayaks and Canoes)

Oversized items are subject to additional shipping charges based on size and/or weight. Items such as (but not limited to) water containers, dry boxes, one-piece oars/paddles, barrels, firepans, tables, frames and frame components, rafts, and catarafts are considered oversize items. All products exceeding 108 inches (9 feet) in length or 150 pounds in weight must be shipped via Motor Freight.

OVERSIZED WITH FLAT RATE:

The amount is shown on the product description page and a total at checkout in the “Shipping” line. Non-oversized shipping fees may be included in the shipping total if they apply.

OVERSIZED WITHOUT FLAT RATE:

You will be contacted via email with a shipping total once you submit the order. We will not ship your order until we receive your confirmation. Non-oversized shipping fees may be included in the shipping total if they apply.

Motor Freight

Some Rafts and Frames must ship via Motor Freight. All products exceeding 108 inches (9 feet) in length will be shipped via Motor Freight. Shipping is based on weight and/or dimensions. You will be contacted with the shipping total before your order is shipped. Please call for details 800-426-7637.

Shipping Information and Policies:

We ship primarily with United Parcel Service (UPS) and air shipments with UPS air services. Some items which exceed UPS size limitations (i.e. kayaks, canoes, rafts, frames and one piece oars) can only be shipped by motor freight. Contact us or call: 800-426-7637 for shipping rate.

P.O. Boxes must ship United States Postal Service (USPS) and will be untracked.

Hazardous Materials:

We can not ship Hazardous Materials. All paints, solvents, adhesives, and resins are classified as Hazardous Materials.

Payment Methods:

Visa, Mastercard, American Express, and Discover.

Return or Exchange:

Wrong size? Wrong color? Not happy? Contact us or call: 800-426-7637 or 970-259-3893 to get a return authorization number. Package the item carefully and return to:

We will exchange, credit or refund as per your instructions.

Guarantee:

Our guarantee is simple and straight-forward: You must be satisfied. If you receive an item that you are not completely happy with, return it before use and we will replace it or refund yo­ur money.

Prices are subject to change. Prices listed on this site may not be correct. Customers will be informe­d of any price discrepancies prior to shipping.

International Shipping:

We do NOT ship internationally, Mexico and Canada included.